Full prepayment of your zip line reservation(s) is made via a valid VISA, MasterCard, or Discover Card and due upon booking your reservation(s).
Cancellations should be made by phone (1-800-221-5514) and are eligible for a refund less a $25 per person cancellation fee when received 21 or more days out from the date of your tour(s). Cancellations less than 21 days from date of tour(s) are subject to forfeiture of amount paid unless your vacated tour slot(s) fill. If the slot(s) fill, you will be issued a gift certificate (valid for one year from issue date) for the number of reservations purchased, less a $25 cancellation fee.
CALL IN YOUR CANCELLATION
A cancellation made by e-mail is not always reliable, as SPAM filters can block valid incoming e-mails from time to time. You must contact us by phone at 1-800-221-5514 in order to cancel.