Buffalo Outdoor Center is open and ready to welcome you to Ponca! Below are the services and adventures we are offering during Arkansas's Phase 1 process. You'll also find an update on the National Park's reopening status and a few, but important Phase 1 guidelines we are asking of our visitors and guests. THANK YOU for helping us keep everyone safe and enjoying a long-awaited return to Buffalo River country!
BOC PHASE 1 SERVICES & ADVENTURES
BOC Store: Our store and deli are currently open from 8:00 AM–6:00 PM, 7 days/wk. Store restroom facilities are also open. THANK YOU FOR ADHERING TO SOCIAL DISTANCING GUIDELINES WHEN IN THE STORE. ALSO, ONE PERSON PER GROUP OR COUPLE IN THE STORE AT ANY GIVEN TIME.
Zipline Tours: Zipline tours are open with added health-safety precautions in place. For example, participants must wear masks and gloves (provided) and the group size is limited to 8 guests. For the current tour schedule or to reserve your tour, you may book online or call us at 870-861-5514.
Ponca Downhill MTB: Our shuttle service for the mountain bike trail system is available with added health-safety precautions in place. For example, we will be limiting the number of riders permitted in the shuttle vehicle at any given time. Love to hike? Hiking is also permitted on the Ponca Downhill MTB system!
Hiking Trails: All trails within the National Park and National Forest are now open.
Boat Rentals: For an undetermined period of time, BOC will have a limited number of canoes and kayaks rentals available. Advance reservations are very important. Please call 870-861-5514 to book or you may reserve boats and shuttles online at www.buffaloriver.com.
Scheduled Launch Time: During Phase 1, we will require a pre-reserved launch time to be set up prior to your arrival. This helps all guests, outfitters and NPS staff to practice social distancing while on the gravel bar. We will schedule your launch time when you call to reserve your boats. Or, you may choose your time slot when reserving your canoe(s) or kayak(s) online.
Vehicle Shuttles: During BOC's Phase 1 operations, a vehicle shuttle is only available in conjunction with a boat rental. PRIVATE SHUTTLES ARE NOT AVAILABLE AT THIS TIME. We deeply apologize for the inconvenience and thank you for your understanding as we cautiously move forward with reinstating river operations.
NATIONAL PARK NOW OPEN
The Buffalo National River is open to ALL activities. Campgrounds and overnight camping are available beginning the morning of May 29, 2020.
ATTENTION: ALL BOC GUESTS & VISITORS
Health Safety FIRST: If you or a member of your travel party have any COVID-19 symptoms or have been exposed to someone with one or more of the symptoms, PLEASE STAY HOME. The Buffalo National River will be here for your enjoyment when it is safe for you to travel and be around others!
Out-of-State Restrictions: All travelers from New York, New Jersey, New Orleans, Connecticut or international locations must comply with the state of Arkansas’s 14-day self-quarantine process, as well as follow current guidelines as set forth by the Secretary of Health. If you are traveling to BOC from one of these areas or a foreign country, you must contact us at 870-861-5514 well in advance of traveling so we may learn more about your travel and self-quarantine plans. This stipulation also applies if you have visited any of these designated “hot spot” areas in the past 14 days.
ATTENTION: CABIN / LODGE / RV GUESTS
Prior to Traveling: IF YOU OR A MEMBER OF YOUR TRAVEL PARTY IS EXPERIENCING ONE OR MORE COVID-19 SYMPTOMS---ESPECIALLY FEVER---PLEASE CONTACT US IMMEDIATELY AT 870-861-5514. This also applies if someone in your travel party has recently been exposed to an individual with one of more COVID-19 symptoms.
Check-in / Check-Out: Check-in is 4:00 PM or after and check-out is by 10:00 AM, so our staff may have adequate time to practice cleaning protocols based on Center for Disease Control guidelines.
When You Arrive: Please designate one person in your party to check in and out at our store, with all other guests remaining in the vehicle. Once you have returned to the vehicle, another member of your party may enter the store.
Upon Check-Out: All bath, kitchen and bed linens must be bagged by guests prior to departure, even bed quilts. You will find extra trash bags in your cabin for this purpose.
Illness During Your Stay: If you or a member of your travel party become ill with one or more COVID-19 symptoms during your stay, please contact us immediately at 870-861-5514.