WHAT IS A ZIPLINE CANOPY TOUR?
Guided zipline canopy tours originated in Costa Rica as a way for people to experience the flora and fauna that is unique to the dense leafy canopy of a rainforest. Our Ozark Mountain hardwood forest canopy has its own bird, plant, and animal life, which our guided tour is designed to introduce you to as you glide along from tree to tree!

From a structural standpoint, a canopy tour is a system of cables and platforms, wherein the participant "glides" or "zips" through the treetops while connected to the cable via a harness. A large wooden platform serves as a landing base in each tree that you "zip to." Our canopy tour facility was built in accordance with Association of Challenge Course Technology recommended guidelines.

WHAT ARE TOUR DAYS & HOURS?
Summer Schedule: Open Thursday through Sunday
Tour TImes: 9:00 A.M. and 2:00 PM
Labor Day Weekend: Open Thursday - Monday | Three tours on Saturday and Sunday of that weekend: 9:00 AM / 10:30 AM / 2:00 PM
Fall hours will be posted soon.

HOW LONG DOES THE TOUR LAST?
The tour takes approximately 3 hours to complete, give or take a few minutes. Precisely how long it lasts is determined by a variety of factors, including weather and the physical ability of each participant.

CAN WE COUNT ON IT STARTING ON TIME?
Thank you for arriving on time in consideration of other guests who may be a part of the tour for which your scheduled. In addition, one tour starting late can cause the next scheduled tour to run behind. Please be at the BOC office 30 minutes ahead of your tour. This gives you adequate time to review and complete your release forms, plus, drive to the tour location. We reserve the right to exclude late arrivals from a tour without refund.

ARE THERE AGE OR WEIGHT RESTRICTIONS?
Persons age 10 and older and who also weigh between 70 lbs. and 250 lbs. may participate. Children under age 16 must be accompanied by a parent or legal guardian.

A few other preliminary health requirements must be met in order to participate, but most should not be a factor for the majority of participants. (For example, pregnant women cannot participate in this activity.) Also, see the end of this posting for state of Arkansas regulations.

CAN MY 16- OR 17-YR OLD PARTICIPATE WITHOUT ME ALONG?
Yes, as long as you (the parent or legal guardian) has reviewed, completed, and signed the waiver form on the child’s behalf, it is not necessary for you to accompany him or her on the tour.

WHAT SHOULD I WEAR?
Comfortable outdoor clothing (dresses are not advisable) and shoes that secure to your feet (flip flops and slide sandals are not permitted). Sunscreen, a hat, and insect repellent are also wise additions to your "wardrobe."

HOW MANY PEOPLE ARE ON A TOUR?
We can host up to 10 people on a tour. The minimum number of participants on a tour is 4. We can add you to an existing tour OR schedule you for a new tour to which other people can be added. If your party has more than 10 participants, visit with us when making your reservation about scheduling a custom tour so that your groups can begin the course within a few minutes of one another, rather than being spaced 3 hours apart on our regular tour schedule.

WHAT IS THE TOUR RATE?
The rate for the tour is $89+tax per person.

DO YOU OFFER GROUP DISCOUNTS?
Yes, private groups of 8 or more qualify for a discounted rate of $79+tax per person.

I HAVE A GROUP WHO NEEDS A WEEKDAY TOUR..CAN YOU ACCOMMODATE US?
Yes, with adequate advance notice, we can book private group tours for any day of the week, even for those days on which we are normally closed. Pre-payment terms apply to these reservations.

HOW DO I MAKE A RESERVATION?
You can make your reservation by calling us at 1-800-221-5514. Prepayment of your reservations are made via a valid VISA, MasterCard, or Discover Card. For your convenience, our office hours are 8:00 AM - 5:00 PM, 7 days a week.

IS THERE A REFUND IF I CANCEL?
If we are able to rebook your space(s), you will be refunded your money less a $10 cancellation fee. Please note that many canopy tours charge for cancelled slots, even if rebooked. It is our desire, however, to provide a higher level of customer service by accepting rebookings at this time.

STATE OF ARKANSAS REGULATIONS

Zip Line Participant Requirements

This ride is not recommended for guests who have neck, bone or back injuries, high blood pressure, heart problems, recent surgery, are pregnant or extreme fear of heights.

A guest will be denied entry when they appear to be under the influence of alcohol, controlled substance or drug, or any combination thereof.

Weight limit for zip line is 75-250 pounds.

Participants are not permitted to grab the zip cable at anytime while they are riding the element.

Participants are not permitted to unclip or move safety line without specific permission from tour staff.

No horse play is allowed.

Participants will be required to lift their feet as they come to landing decks.