RV Park Cancellations
RV Campground Reservations
Initial Booking Deposit
A non-refundable deposit of $15 per campsite / per night reserved is required in order to hold your reservation, along with a valid Visa, MasterCard, Discover, or American Express Card number on file. A confirmation email will be sent to you upon booking. A RV site(s) reservation made within 48 hours of the date of arrival is due and payable at the time of booking.
Final Payment
The balance is due upon arrival and can be paid by credit card, debit card, money order, personal check or cash.
Cancellation Policies
“CANCEL IT NOW” CANCELLATION SERVICE
When making your reservation, you will have the opportunity to purchase our “Cancel It Now” Cancellation Service for 7% of your pre-tax account balance. This service permits you to cancel a RV site(s) without penalty, less your pre-paid deposit(s) of $15 per site / per night, by 10:00 AM on the date of arrival. The “Cancel It Now” Cancellation Service must be purchased at the time of reservation and if used, all dates within the reservation must be cancelled. Your pre-paid deposit(s) and “Cancel It Now” fee is non-refundable. To cancel, simply call our office staff (870-861-5514) by 10:00 AM on the date of arrival. You will receive and email cancellation confirming that your reservation(s) has been cancelled. Important to Note: Please note that an email or phone message cannot be accepted as a form of cancellation; we must speak with you in person in order to assure that your cancellation has been received.
“Peace of Mind” 48-Hour Cancellation
With our free “PEACE OF MIND” Cancellation Assurance, you may cancel a RV site(s) reservation 48 or more hours in advance of your date of arrival without penalty, less the non-refundable amount of your initial booking deposit of $15 per site / per day. For example, a Friday reservation must be cancelled by the close of business on the Wednesday of the same week. To cancel, call our office at 870-861-5514 by the close of BOC business two days in advance of your arrival date. Please note that a RV campsite(s) reservation must be cancelled in full for all dates initially booked when it includes a one or more days occurring within a time frame requiring a 2- or 3-night minimum stay, such as weekends and holidays. Once you have personally contacted us, we will send you a cancellation confirmation via email. Important Note: An email or phone message cannot be accepted as a form of cancellation; we must speak with you in person in order to assure that your cancellation has been received. HOLIDAY RESERVATION EXCEPTION: Please note that reservations occuring during select holiday time frames (please ask us if your reserved dates fall into one of these time frames) are ineligible for the “Peace of Mind” cancellation assurance option. Holiday-related reservaitons must be cancelled at least 30 days in advance of arrival in order to avoid full payment, less the pre-paid deposit.
Last Minute Cancellation
A RV campsite(s) reservation cancelled less than two days from date of arrival will be fully due and non-refundable unless you have pre-purchased our “Cancel It Now” Cancellation Serivce. For example, a Friday reservation cancelled beyond the close of business on the Wednesday of the same week is subject to full payment. The amount owed will be charged to the credit card holding the reservation at the time of cancellation. To cancel, call our office staff at 870-861-5514 during business hours.
Refunds / Adjustments
Buffalo Outdoor Center does not issue refunds or adjustments due to factors out of our control, e.g. weather, illness, personal reasons or early check-out. Prices and policies are subject to change without notice. Buffalo Outdoor Center reserves the rights to correct any pricing errors without refund.